We’re always searching for smart, hard-working professionals to become a part of our growing team hear at DirectPay Payroll. Our work is challenging and our days are busy but oh so rewarding! If you believe you have what it takes please read through the career positions below and apply today.


Our Payroll Specialists are the primary contact for all customer inquiries, providing excellent customer service support while resolving client issues using exceptional problem-solving skills. Must be able to manage and promptly respond to a high call/email volume while maintaining a positive demeanor.

A Payroll Specialist will possess:

  • 3+ years payroll/customer service experience
  • Knowledge of Evolution Software a plus
  • Strong interpersonal (verbal and written) communication skills
  • Provides quality client service to maintain a high rate of client retention
  • Recognize client needs and educate clients on ancillary services to ensure client retention
  • Decision-making, problem-solving, and analytical skills
  • Organizational, multi-tasking, and prioritizing skills
  • Strong work ethic and team player
  • Ability to deal sensitively with confidential material
  • Knowledgeable in all aspects of MS Office
  • ability to assist/train new clients with online payroll product & other related software necessary for client to view payroll reports
  • Basic knowledge of quarterly and annual payroll tax returns
  • Ability to meet deadlines
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A Payroll Specialist will be responsible for:

  • Manage workflow to ensure all payroll transactions are processed accurately and timely
  • New client onboarding
  • Understand proper taxation of employer paid benefits
  • Process correct garnishment calculations and compliance
  • Update and reconcile monthly bank statements daily
  • Knowledge of payroll taxes, principles, practices, regulations and procedures
  • Being accountable and responsible for all aspects of quality service for clients
  • Providing accurate information for payroll and tax-related issues
  • Keeping abreast of the Company’s services, system and software changes, and changes in wage and tax law
  • Recognizing when an issue must be escalated to another area for resolution
  • Any other additional duties deemed necessary by supervisor

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